Keenfootwearn Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Keenfootwearn website (keenfootwearn.com, “Website”), including all content, features, and services offered through the Website (e.g., browsing hiking/casual/work/adventure shoes, creating an account, placing orders, submitting reviews). By accessing or using the Website, you (“User,” “you”) agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other applicable policies posted on the Website. If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility to Use the Website

To use the Website, you must:

  • Be at least 13 years old (or have the consent of a parent or legal guardian if you are under 18);
  • Have the legal capacity to enter into a binding contract (if accessing the Website on behalf of a business or organization, you must have the authority to bind that entity to these Terms);
  • Provide accurate, complete, and up-to-date information when using the Website (e.g., account creation, order placement, review submission);
  • Comply with all applicable laws, regulations, and these Terms.

2. Website Access & Use Rights

2.1 Grant of Access

Keenfootwearn grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the Website for personal, non-commercial purposes (or commercial purposes only if you are an authorized business partner with prior written consent from Keenfootwearn). This right does not include resale, redistribution, commercial exploitation, or unauthorized modification of the Website or its content.

2.2 Prohibited Uses

You may not use the Website for any unlawful, fraudulent, or harmful purpose, or in any way that violates these Terms. Prohibited activities include, but are not limited to:

  • Accessing or attempting to access restricted areas of the Website (e.g., admin panels, customer data databases) without authorization;
  • Using automated tools (e.g., bots, scrapers, crawlers) to collect, extract, or copy content from the Website (unless explicitly permitted by Keenfootwearn in writing);
  • Uploading, posting, or transmitting content that is illegal, offensive, defamatory, harassing, discriminatory, violent, or contains malware, viruses, or other harmful code;
  • Impersonating Keenfootwearn, its employees, other Users, or third parties (e.g., creating a fake account to mislead others about shoe quality or availability);
  • Manipulating or interfering with the Website’s functionality (e.g., altering shoe prices, disrupting order processing, bypassing security measures);
  • Using the Website to engage in fraud (e.g., placing fake orders for shoes, using stolen payment information, submitting false return claims);
  • Sharing or selling access to your Website account (if created) to third parties.

3. Account Management (If You Create an Account)

3.1 Account Creation

If you choose to create a User account on the Website, you must:

  • Provide a unique email address and create a secure password;
  • Keep your account information (including password) confidential and secure. You are solely responsible for all activities conducted under your account, even if performed by a third party without your authorization;
  • Notify Keenfootwearn immediately at [email protected] if you suspect unauthorized access to your account or a breach of account security.

3.2 Account Termination

Keenfootwearn reserves the right to suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms (e.g., engaging in prohibited activities, providing false information about shoe orders);
  • Your account is inactive for an extended period (we will provide prior email notice before terminating an inactive account, where legally required);
  • We believe your account poses a risk to the Website, other Users, or Keenfootwearn’s business.

Upon account termination, you will lose access to your account and associated data (e.g., order history, saved shoe preferences), though we may retain certain data as required by law (see our Privacy Policy for details).

4. Intellectual Property Rights

4.1 Keenfootwearn’s Intellectual Property

All content on the Website, including but not limited to:

  • Trademarks (e.g., “Keenfootwearn” logo, brand name, shoe line names like “TrailTough Hiking Boots”);
  • Copyrighted material (e.g., shoe photos, product descriptions, blog posts about hiking gear, videos of shoe features);
  • Software, code, and design elements of the Website;

is the exclusive property of Keenfootwearn or its licensors. You may not copy, reproduce, modify, distribute, publish, display, or create derivative works from any of this content without prior written permission from Keenfootwearn.

4.2 User-Generated Content (If Applicable)

If you submit user-generated content to the Website (e.g., shoe reviews, photos of you wearing Keenfootwearn products, feedback), you grant Keenfootwearn a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable right to use, reproduce, modify, display, and distribute that content for legitimate business purposes (e.g., promoting hiking shoes, sharing customer testimonials). You represent and warrant that:

  • You own or have the necessary rights to submit the content;
  • The content does not infringe on the intellectual property, privacy, or other rights of any third party;
  • The content is accurate, legal, and does not violate these Terms (e.g., no false claims about shoe durability).

Keenfootwearn reserves the right to review, edit, or remove any user-generated content at its discretion, without notice.

5. Website Availability & Limitations

5.1 Website Accessibility

Keenfootwearn strives to keep the Website available 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to:

  • Maintenance, updates, or technical issues (e.g., server maintenance to improve shoe browsing functionality);
  • Circumstances beyond our control (e.g., internet outages, cyberattacks, natural disasters).

We will make reasonable efforts to notify Users of planned downtime (via the Website or email, where possible) and restore access as quickly as possible.

5.2 Accuracy of Content

We make every effort to ensure that content on the Website (e.g., shoe prices, sizes, descriptions, availability) is accurate and up-to-date. However, we do not warrant that all content is error-free, complete, or current. We reserve the right to correct any errors, omissions, or inaccuracies (e.g., a wrong shoe size chart) at any time, without prior notice—including after you have placed an order (see our Terms of Purchase for details on order acceptance).

6. Third-Party Links & Services

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, shipping carriers, hiking trail guides). These links are provided for your convenience only and do not constitute an endorsement by Keenfootwearn of the third party or its content. Keenfootwearn has no control over third-party websites or services and is not responsible for their content, privacy practices, or terms of use. You access third-party links at your own risk and should review the third party’s terms and policies before using their services.

7. Disclaimers of Warranties

THE WEBSITE AND ITS CONTENT, FEATURES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. KEENFOOTWEARNN DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT (e.g., we do not warrant that the Website will meet your specific needs, or that our hiking shoes will be suitable for a particular trail);
  • Warranties regarding the accuracy, reliability, or availability of the Website or its content (e.g., no warranty that shoe availability updates are real-time);
  • Warranties that the Website will be secure, virus-free, or error-free.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEENFOOTWEARNN SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:

  • Damages from loss of data, profits, or access to the Website (e.g., inability to place a shoe order due to Website downtime);
  • Harm caused by malware, viruses, or unauthorized access to your account;
  • Errors or omissions in Website content (e.g., ordering the wrong shoe size due to an incorrect size chart);
  • Interruptions to Website access;
  • Claims related to third-party links or services.

KEENFOOTWEARNN’S TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED $100.

Some jurisdictions do not allow the limitation of liability for certain damages, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Keenfootwearn, its employees, directors, officers, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Website (including any violation of these Terms);
  • Your account activities (even if conducted by a third party);
  • Your user-generated content (e.g., claims of defamation from a negative shoe review);
  • Your violation of any applicable laws or the rights of third parties.

10. Changes to These Terms

Keenfootwearn reserves the right to update or modify these Terms at any time. When we make changes, we will post the revised Terms on the Website and update the “Last Updated” date at the bottom of this page. The updated Terms will take effect immediately upon posting. Your continued access to or use of the Website after the revised Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically to stay informed of updates.

11. Governing Law & Dispute Resolution

Before initiating any legal action, you agree to first contact Keenfootwearn at [email protected] to attempt to resolve the dispute informally.

For Users outside the United States, disputes shall be governed by the laws of the United States, and you agree to submit to the personal jurisdiction of the courts identified above for the resolution of any disputes.

12. Contact Us

If you have any questions, concerns, or feedback about these Terms or your use of the Website, please contact our customer service team at: